STATION CONSULTING

For four decades the National Federation of Community Broadcasters [NFCB] has been providing essential services for community media makers across the country. Over those four decades the business of providing public service media has changed significantly. The business of operating and funding non-commercial stations has been turned on its ear by changing audiences, nearly unlimited media choices, technological advances and fundamental changes in the way people support public media.

We understand the culture of community radio and the kind of change management needed to navigate that culture – honoring and preserving what’s good and changing what’s getting in the way of progress.

Each member of the NFCB staff has expertise in different areas of station operation, including governance, executive, program and financial management, social media, digital content delivery, underwriting, engagement, strategic planning and fundraising.  Membership at NFCB includes one free hour of phone consultation with NFCB staff. We offer additional consulting services at rates that stations can afford.

Our services range from creation of documents and templates for day-to day operations to on-site planning and facilitation as well as many other critical services. We go beyond traditional consulting services by getting into the trenches with station leaders and personnel to help them move their strategic decisions into actions through education and hands-on training.

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Our consulting services include…

1

Governance, strategic planning, facilitation

2

Executive counseling

3

Organizational assessment

4

Underwriting / business support program review and consulting

5

Engagement – community-based and digital

6

Fundraising consulting

  • Major gift work
  • Donor Stewardship
  • Membership / transactional / drive planning and implementation
7

Content / programming

  • Managing program change
  • Program schedule assessment
  • Assessment and training for better on-air sound
8

Financial management best practices

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Change requires stations to be more responsive, more efficient and more effective in all aspects of their operations. Community-based, locally-supported media organizations can do this by ‘upping their game’ in the core areas of content, engagement and revenue and NFCB can help. But, more than help, NFCB can teach station leaders to use the best information, best practices and best systems available to re-imagine their operations and make transformative changes that will last.